Creating an Account
Daily Worker Hub provides two different account types — each designed for specific user needs. Before starting, make sure you choose the appropriate type:
| Account Type | Target | Main Function |
|---|---|---|
| Worker Account | Daily workers looking for daily jobs in hospitality | Search, apply, and receive payment for daily work |
| Employer Account | Hospitality businesses and entrepreneurs who need daily workers | Post job listings, recruit, and pay workers through the platform |
Worker Registration Flow
If you are a daily worker looking for daily jobs, here are the steps to register:
Step 1: Visit the Registration Page
- Open the Daily Worker Hub app or visit the registration page
- Select the “Register as Worker” option
- Fill in the registration form with the following data:
| Field | Requirements | Example |
|---|---|---|
| Full Name | As per KTP, no abbreviations | I Wayan Budiarta |
| Active Email | Valid email format, not yet registered on the platform | budiarta@gmail.com |
| Phone Number | Indonesian number (+62), SMS active | 0812 3456 7890 |
| Password | Minimum 8 characters, combination of uppercase letters, lowercase letters, and numbers | WorkerBudi2026! |
Tips: Use an email you check frequently because the verification link will be sent to this email. Do not use a work email that may no longer be active if you leave a job.
Step 2: Email Verification
- After the form is successfully submitted, check your email inbox
- Look for an email from Daily Worker Hub with the subject “Verify Your Daily Worker Hub Account”
- Click the “Verify Account” button or link in the email
- You will be redirected back to the app with a notification that your account is verified
Email Verification Troubleshooting:
| Problem | Solution |
|---|---|
| Email not received within 5 minutes | Check the Spam or Promotions folder |
| Verification email not found | Make sure the email entered during registration is correct |
| Link has expired | Click “Resend Verification” on the login page |
| Link cannot be clicked | Copy and paste the link directly into the browser |
Step 3: Phone Number Verification (OTP)
- After email is verified, the system will request phone number verification
- Enter the OTP code sent via SMS to the number you registered
- The OTP code consists of 6 digits and is valid for 5 minutes
- If you don’t receive the OTP within 1 minute:
- Make sure the phone number is correct and active
- Wait 60 seconds before requesting a resend
- Try the “Resend OTP” option if it still hasn’t arrived
Warning: The OTP code is sensitive information. Never share this code with anyone, including those claiming to be from the Daily Worker Hub team. Our team will never ask for your OTP.
Step 4: Identity Verification (KTP)
- Upload a photo of your original KTP (front and back) or take a photo directly through the app camera
- Make sure the photo is clear: NIK number, name, address, and face photo are clearly readable
- The system will verify within 1x24 business hours
- You will receive a notification via email and push notification once verification is complete
KTP Photo Requirements:
| Standard | Description |
|---|---|
| Resolution | Minimum 1MB per side (front and back) |
| Lighting | Even, not too bright or dark |
| Quality | Not blurry, not pixelated |
| Edges | All corners of the KTP visible, not cropped |
| Authenticity | Photo of original physical KTP, not a screenshot or scan from another phone |
Step 5: Complete Your Profile
After all verifications are complete, fill in your profile:
| Profile Element | Required/Optional | Notes |
|---|---|---|
| Profile Photo | Required | Clear face, friendly smile, neutral background |
| Full Name | Required | As per KTP |
| Location Area | Required | Choose an area in Bali where you can work |
| Self Description | Required | 2-3 sentences about your skills and experience |
| Main Skills | Required | Choose from the list: Bartender, Waiter, Kitchen, Housekeeping, Receptionist, Driver, etc. |
| Schedule Availability | Required | Choose days and hours you can work |
| Work Experience | Optional | Business name, position, duration of work |
| Certificates/Documents | Optional | Upload if available: health certificate, NPWP, etc. |
Employer Registration Flow
If you are a hospitality business operator who needs daily workers, here are the steps to register:
Step 1: Visit the Registration Page
- Open the registration page
- Select the “Register as Employer” option
- Fill in the form with the following data:
| Field | Requirements | Example |
|---|---|---|
| Full Name | As per KTP of the responsible person | Made Rai |
| Business/Company Name | Official name of your business or company | PT Surya Villa Bali |
| Active Email | Official business or personal email | made@suryavillabali.com |
| Phone Number | Indonesian number (+62), active | 0813 9876 5432 |
| Password | Minimum 8 characters, combination of uppercase letters, lowercase letters, and numbers | EmployerMade2026! |
Step 2: Email & OTP Verification
The email and OTP verification process for employers is exactly the same as for workers:
- Verify email via link in inbox
- Enter the 6-digit OTP code from SMS
- Follow the same instructions as steps 2 and 3 in the worker flow
Step 3: Business Verification
Business employers require additional verification to build trust with workers:
| Document | Required For | Status |
|---|---|---|
| Responsible Person’s KTP | Identity verification of the responsible person | Required |
| Business License / NIB | Proves business legality | Required for formal businesses |
| Business Premises Photos | Proves physical existence | Optional but highly recommended |
Business Verification Process:
- Upload the responsible person’s KTP photo (front and back)
- If available, upload NIB document or business license
- The Daily Worker Hub team will verify within 1-2 business days
- Verification status will be informed via email
Note: Business verification increases your credibility in the eyes of workers. Verified Employers receive a “Verified” badge that increases application acceptance rates by up to 40%.
Step 4: Complete Business Profile
| Profile Element | Required/Optional | Notes |
|---|---|---|
| Business Name | Required | Official name or brand of the business |
| Business Logo/Photo | Optional | Increases recognition |
| Business Address | Required | Physical location for worker reference |
| Business Description | Optional | Tell about your business |
| Business Category | Required | Hotel, Restaurant, Villa, Cafe, Event, etc. |
| Payment Method | Required | Balance deposit for Security Deposit via bank transfer |
Verification Process: Summary
| Verification Type | Worker | Employer | Processing Time |
|---|---|---|---|
| Email Verification | ✅ Required | ✅ Required | Immediate (within minutes) |
| Phone OTP Verification | ✅ Required | ✅ Required | Immediate (within minutes) |
| KTP Verification | ✅ Required | ✅ Required (responsible person) | 1x24 business hours |
| Business Verification | N/A | ✅ Required | 1-2 business days |
| Balance/Deposit Verification | N/A | ✅ Required (for posting) | Depends on payment method |
Account Security Tips
Your account security is a top priority. Here are best practices you must and should implement:
Must Do
| Practice | Explanation |
|---|---|
| Use a strong password | Minimum 8 characters with a combination of uppercase letters, lowercase letters, numbers, and symbols. Avoid easily guessed passwords like names, birthdates, or “12345678”. |
| Enable Two-Factor Authentication (2FA) | Adds a second security layer when logging in. Use an authenticator app like Google Authenticator or Authy. |
| Do not share credentials | Account number, password, and OTP must not be shared with anyone — including those claiming to be from the Daily Worker Hub team. |
| Logout from shared devices | If logging in from a public or rental device, make sure to logout when finished. |
| Use your own device | Avoid logging into your Daily Worker Hub account on devices you don’t control. |
Should Do
| Practice | Explanation |
|---|---|
| Change password periodically | Every 3-6 months is a good time to update your password. |
| Check last login activity | Regularly check whether there are suspicious logins from unrecognized devices. |
| Update the app periodically | Always use the latest app version to ensure the latest security patches. |
| Avoid public WiFi for login | Public WiFi increases the risk of data interception. Use mobile data or secure private WiFi. |
Warning: If you suspect your account has been compromised, immediately change your password and contact the support team at support@dailyworkerhub.com.
Registration Troubleshooting
Common Problems and Solutions
| Problem | Possible Cause | Recommended Solution |
|---|---|---|
| Form cannot be submitted | Mandatory fields are not completely filled | Check all fields marked with an asterisk (*) — make sure all are filled |
| Email already registered | Email has already been used for another account | Use another email, or try logging in with that email |
| Phone number already registered | Number is already linked to another account | Contact support for recovery or use another number |
| Password does not match format | Does not meet security requirements | Use a minimum of 8 characters with uppercase letters, lowercase letters, numbers, and symbols |
| OTP code not working | Wrong input or already expired | Request a new OTP and make sure to enter the latest code |
| KTP cannot be verified | Photo is unclear or data is not readable | Re-upload with a clearer photo, ensure good lighting |
| Business verification rejected | Documents are incomplete or invalid | Check email for rejection reason, complete the requested documents |
| Cannot login after registration | Email or OTP not yet verified | Check inbox for verification email, or use the “Forgot Password” option |
Problem-Solving Hierarchy
- First — Try self-service solutions (forgot password, resend OTP)
- Second — Check FAQ on the help page or troubleshooting articles
- Third — Contact the support team via:
- Email: support@dailyworkerhub.com (response within 1x24 hours)
- Telegram: @DailyWorkerHubSupport (response within 1-4 hours)
Note: When contacting support, make sure to include a screenshot of the error and your account number so the troubleshooting process is faster.
Next Steps
| After Registration | Worker | Employer |
|---|---|---|
| Next | Basic Preparation to ensure everything is ready | Deposit Balance to start posting jobs |
| Then | How to Search for Jobs | How to Post Jobs |
| Learn | Security Deposit System to understand secure payments | Security Deposit System to understand deposit and fund release |
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