Terms of Service
Effective Date: [Platform Launch Date]
Welcome to Daily Worker Hub. These Terms and Conditions (“Terms”) constitute an agreement between you (“You”, “User”) and Daily Worker Hub (“We”, “Platform”) governing the use of the platform and services we provide.
By registering, accessing, or using Daily Worker Hub, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use the platform.
1. Definitions
1.1 Key Terms
| Term | Definition |
|---|---|
| ”Platform” | Daily Worker Hub web, mobile applications, and services |
| ”User” | Both workers and employers registered on the platform |
| ”Worker”, “Daily Worker” | Users who seek and accept daily work |
| ”Employer” | Users who post job listings and recruit workers |
| ”Services” | Features, functions, and services provided by the platform |
| ”Security Deposit” | Third-party payment system that holds funds |
| ”Protection Fund” | Protection fund to handle disputes |
| ”Transaction” | Every hiring and payment through the platform |
2. Registration and Eligibility
2.1 User Eligibility
To register and use Daily Worker Hub, you must:
| Requirement | Explanation |
|---|---|
| Age | At least 18 years old at the time of registration |
| Identity | Hold a valid Indonesian KTP |
| Capability | Legally entitled to enter into a binding agreement |
| Not Blocked | Your account is not currently deactivated by the platform |
| Device | Own a device that meets minimum specifications |
2.2 Account Registration
| Provision | Explanation |
|---|---|
| Accurate Information | You must provide true, complete, and up-to-date information |
| Verification | You agree to complete the identity verification process |
| One Account | Each user may only have one account per type (worker or employer) |
| Account Security | You are responsible for maintaining the confidentiality of your account and password |
| Notifications | You agree to receive notifications from the platform regarding transactions |
2.3 Account Types
Daily Worker Hub provides two account types:
| Account Type | Description | Limitations |
|---|---|---|
| Worker | For searching and accepting daily work | Cannot post job listings |
| Employer | For posting job listings and recruiting workers | Cannot apply for jobs |
Note: You cannot have both account types simultaneously with the same email.
3. Platform Usage
3.1 Usage License
Daily Worker Hub grants you a limited, non-exclusive, non-transferable license to use the platform in accordance with these Terms.
3.2 Prohibited Activities
You MUST NOT:
| Activity | Reason |
|---|---|
| Multi-account | Creating more than one account per type |
| False identity | Using someone else’s identity or false information |
| Spam | Sending irrelevant or excessive messages |
| Harassment | Disturbing, harassing, or threatening other users |
| Scraping | Automatically extracting platform data |
| Bypassing systems | Using methods to bypass security mechanisms |
| Illegal activities | Using the platform for illegal activities |
| Misinformation | Spreading false information about the platform |
3.3 User-Generated Content
| Aspect | Explanation |
|---|---|
| Ownership | You retain ownership of the content you create |
| License to Platform | You grant us a license to use, display, and distribute your content |
| Responsibility | You are responsible for ensuring you have the right to share such content |
4. Transactions and Payments
4.1 Security Deposit System
| Provision | Explanation |
|---|---|
| Deposit Required | Employer must deposit funds into the Security Deposit before the transaction begins |
| Fund Hold | Funds are held in the Security Deposit until the work is verified as complete |
| Release | Funds are released to the worker after the employer approves the work |
| No Fiduciary Duty | We are not an agent or trustee of the user |
| Fees | Employer is charged a Transaction Fee of 6%, Included in 6% Transaction Fee, and Protection Fund Contribution of 1% |
4.2 Protection Fund
| Aspect | Explanation |
|---|---|
| Contribution | 1% of every transaction is allocated to the Protection Fund |
| Usage | To compensate aggrieved parties in disputes |
| Final Decision | The Daily Worker Hub team’s decision regarding Protection Fund claims is final |
| Limitations | The Protection Fund does not guarantee a full refund in all cases |
4.3 Off-Platform Transactions
| Rule | Explanation |
|---|---|
| Prohibited | Workers and employers are PROHIBITED from making payments outside the platform |
| Consequences | Off-platform transactions are not protected by the Security Deposit System or Protection Fund |
| Violation | Violations may result in account suspension or deletion |
Warning: Any transaction conducted outside the platform is at your own risk. The platform is not responsible for losses arising from off-platform transactions.
4.4 Fund Withdrawal
| Provision | Explanation |
|---|---|
| Minimum Withdrawal | Rp 50,000 per transaction |
| Processing Time | 1-3 business days after request |
| Admin Fee | Rp 5,000 per withdrawal transaction |
| Account | Withdrawals only to accounts under the registered user’s name |
5. Dispute Resolution
5.1 Dispute Process
| Stage | Explanation |
|---|---|
| Filing | Disputes are filed within 7 days after the work completion date |
| Review | The Daily Worker Hub team reviews evidence from both parties |
| Decision | The team decides based on evidence and these Terms |
| Implementation | The decision is implemented according to the review results |
5.2 Dispute Limitations
| What Cannot Be Disputed | Explanation |
|---|---|
| Subjective expectations | Dissatisfaction with results that cannot be objectively measured |
| Force majeure | Conditions beyond anyone’s control |
| Off-platform transactions | Not protected by our system |
5.3 Final Decision
| Aspect | Explanation |
|---|---|
| Finality | The Daily Worker Hub team’s decision is final and binding |
| Appeal | Appeals are only accepted with new evidence not previously submitted |
| No recourse | After the final decision, there is no other way to challenge it through the platform |
6. Security and Verification
6.1 Verification Obligations
| User | Required Verification |
|---|---|
| Worker | Email, phone number, KTP, bank account |
| Employer | Email, phone number, KTP, (bank account optional) |
6.2 Security Responsibilities
| Party | Responsibility |
|---|---|
| Platform | Provide secure infrastructure, data encryption, audit trail |
| User | Maintain password confidentiality, 2FA, do not share credentials |
6.3 Data Privacy
| Aspect | Explanation |
|---|---|
| Collection | We collect data necessary for platform operations |
| Usage | Data is used for verification, transactions, and service improvement |
| Protection | Data is encrypted and stored in accordance with our privacy policy |
| User Rights | You have the right to access, correct, and delete your data |
7. Limitation of Liability
7.1 Disclaimer
THE DAILY WORKER HUB PLATFORM IS PROVIDED “AS IS” AND “AS AVAILABLE”. WE DO NOT WARRANT THAT:
- The platform will always be available without interruption
- The platform will always be error or bug free
- Information on the platform is always accurate or complete
7.2 Limitation of Damages
| Type of Loss | Limitation |
|---|---|
| Direct losses | None |
| Indirect losses | The platform is not responsible for indirect losses |
| Unforeseeable losses | The platform is not responsible for unforeseeable losses |
| Losses due to force majeure | The platform is not responsible for disruptions not caused by our fault |
7.3 Maximum Limitation
| Category | Maximum Limitation |
|---|---|
| Platform liability | Limited to the total fees paid by the user to the platform in the last 12 months |
| Indirect damages | None |
| Reputation or lost opportunity | None |
8. Account Termination and Deactivation
8.1 Termination by User
You may terminate your account at any time by:
- Withdrawing all available balances
- Completing all active transactions
- Contacting support to request deletion
8.2 Deactivation by Platform
We may deactivate or delete your account if:
| Reason | Explanation |
|---|---|
| Terms violation | Platform usage that violates these terms |
| False identity | Identity verification fails or false identity is found |
| Fraudulent activity | Involvement in fraud or scams |
| Repeated no-shows | Workers who frequently do not show up without confirmation |
| Repeated violations | Disputes proving repeated violations |
| Request from authorities | If requested by authorized authorities |
8.3 Consequences of Deactivation
| Aspect | Explanation |
|---|---|
| Access | Account deactivated, cannot login |
| Balance | Funds still in Security Deposit will be processed according to dispute results or release |
| Data | Data is stored according to the retention policy |
| Re-registration | Cannot re-register with the same email or phone number |
9. Changes to Terms
9.1 Right to Change
We reserve the right to change these Terms at any time by:
- Providing 14 days’ prior notice via email or platform notification
- Updating the “Effective Date”
- Updating the version on this page
9.2 Consent
| Situation | Implication |
|---|---|
| Continue using | If you continue to use the platform after changes, you are deemed to agree |
| Disagree | You may terminate your account before the changes take effect |
10. Governing Law
| Aspect | Explanation |
|---|---|
| Governing Law | Laws of the Republic of Indonesia |
| Legal Domicile | City of Denpasar, Bali, Indonesia |
| Dispute Resolution | First through deliberation, if unsuccessful through the Denpasar District Court |
11. Contact Information
If you have questions about these Terms:
| Channel | Information |
|---|---|
| legal@dailyworkerhub.com | |
| Address | [Daily Worker Hub office address, Bali, Indonesia] |
| Website | dailyworkerhub.com |
12. Acceptance
By using Daily Worker Hub, you declare that you:
- Are at least 18 years old
- Are legally competent to enter into this agreement
- Are not currently blocked or deactivated from the platform previously
- Agree to be bound by these Terms and Conditions
- Agree to comply with all applicable laws and regulations
Note: These Terms and Conditions are part of the agreement between you and Daily Worker Hub. By using the platform, you acknowledge that you have read, understood, and agree to be bound by these Terms.
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